Everybody hates your brand

Episode 16 - Talking agency life, consulting & start ups (with special guest Simone Blakers)

Episode Summary

In this episode, we talk to a very special guest - CX Consultant, Agency leader and Entrepreneur Simone Blakers. We discuss the role of marketing agencies now and in the future, going it alone as a CX consultant, and the travails of launching a startup.

Episode Notes

Episode Notes

0.00 - 0.23: An introduction to the podcast.

0.25 - 36.51: In the main section, we talk to a very special guest - CX Consultant, Agency leader and startup entrepreneur  Simone Blakers. We discuss the role of marketing agencies now and in the future, going it alone as a CX consultant, and the travails of launching a startup.

36.55 - 42.10: We share what we're loving this week - news, tools and resources that we have found useful or interesting and that listeners might too. Rob talks about the pitfalls of personalisation and Jen covers the True Name initiative by Citi Bank.

42.14 - 42.40: Outro.

External links referenced:

• Chapman Guitars collaborative design. CLICK HERE
• LiquidCX Australia consultancy. CLICK HERE
• Furbubba Instagram. CLICK HERE
• Furbubba Facebook. CLICK HERE
• Ben Davis' personalisation Article. CLICK HERE
• Rob' personalisation article. CLICK HERE
• Citi Bank True Name initiative. CLICK HERE

Audio-Visual assets:

• Imagery: Photo by Matthew Brodeur on Unsplash
• Music: Hot Thang by Daniel Fridell. CLICK HERE