Everybody hates your brand

Season 4 Episode 4 - What makes the Rapha Cycling Club a great loyalty program?

Episode Summary

In this episode we look into what makes the Rapha Cycling Club a great loyalty program. We cover the psychology behind its structure, the community it has built, and how it is helping build their brand.

Episode Notes

In this episode we look into what makes the Rapha Cycling Club a great loyalty program. We cover the psychology behind its structure, the community it has built, and how it is helping build their brand. 

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